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Refund Policy

Refund Policy


Any products purchased at Rapid Alert may be returned for a refund within 30 days of purchase. Opened software and downloadable items are nonrefundable.

The 30 day period is counted from the data of shipment of the product. Please check your order status to find out the date of shipping.

You can visit our Support Center to get a return number before returning any items. Once you have a return number, send us your product in its original packaging with the return number clearly marked outside of the box. Shipping fees for returns are the customer’s responsibility.

To learn more about returns, please get in touch with our support team.

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